A Critical Element in BlackBerry vs. iPhone

Or maybe “Should Be A Critical Element…” Because American business by and large doesn’t really care about security very much.

Thanks to Bruce Schneier we learn that the Indians are pushing to get the encryption keys to RIM’s BlackBerry system. What this means is that the messages sent to BlackBerrys in the field could be decrypted by the Indian government. Strangely, only non-corporate users are at risk for now.

How long do you think it will be before other governments get the keys in exactly the same way as the Indians did? How long do you think it will be before a corporate user is thought to be enough of a security concern that even corporate users must turn over keys?

The reason why this is significant for the BlackBerry vs iPhone situation is that the iPhone works differently. It doesn’t pass all messages through a server. It behaves like a computer connected to the internet, with a regular email client. So, as soon as someone is allowed to create an email client with encryption capabilities we will have secure mobile email. Apple has released the iPhone SDK, and is expected to unveil applications along with an improved version of the iPhone in June. It might even happen that Apple builds encryption into the mail client themselves.

The problem for RIM is that there is no way to do full decryption on the BlackBerry without doing it on their server, at least with their current software. Creating this after making deals with governments to provide access will be impossible.

So, if you believe in having privacy, and you conduct business overseas, it looks like BlackBerry isn’t the best choice.


Using evite.com to manage invitations

Now that we live in a new, larger, house my wife and I get to do something we’ve wanted to do since we got together:Throw parties!

We had a small one around the time of Susan’s birthday, and it went fairly well. So we decided to throw one for Cinco de Mayo. At the same time, Susan decided to try evite.com, an online invitation management site. Being an avid scrapbooker, normally she will spend a lot of time hand crafting paper invitations, but the problem with them is getting people to RSVP. We thought the online system would make it a bit easier for people.

The party is tomorrow, and out of the original 31 invitations, 26 looked at the invitation. The system tells you when an invitation was viewed. Out of those 26, 24 gave an answer of yes, no or maybe. We have 11 yes, 5 maybe, and 8 no.

We invited a lot of folks we don’t know especially well, and people who live quite far away so I’m not surprised at the response rate. What is interesting to me is the 5 people who never looked at the invitation. Did it end up in a spam folder? I had one guest whose invitation did end up there. That’s the problem with the people who show up as non-views. You don’t know whether they got it or not, and are stuck with calling to ask. I suppose there’s no real way around this, though.

Otherwise the system works pretty well. It sends out reminders, and it provides a nice way to update everyone with a single message - handy in case of changes. It also provides really nice functionality for people to say how many they’re bringing, and to allow them to invite their own guests if you want. Since you need only an email address, it’s also very easy to add people.

Still, there are a few things that need improvement:

  1. When you invite a couple, you can have four or more email addresses between work and home for each spouse. These days you don’t know who checks what when, or what gets filtered where. It would be nice to be able to tie multiple emails to one invitation so that when they respond for one email address they’re responding to all of them.
  2. A “what to bring” function would be nice - lots of people offer to bring stuff, and a separate area where people could list what they’re bringing would be nice. This would prevent, say, everyone bringing the same side dish out of ignorance.
  3. Adjustable settings for who gets reminders and how often would be nice. We all know people who need more prodding than others ;-)
  4. Adjustable party info by group. Say, you’ve got an event where you’ve got family coming over to open gifts at 2, but regular guests are invited for dinner at 5. There’s no way to do that.

Overall I like the system and I’m already itching to throw another party to play with it!


The topsy-turvy world of inkjet printing

In the world of high volume printing there are a lot of different ways to get an image onto a piece of paper. So many that it can be hard to keep them separate. In some cases, like the very popular offset lithography, they’re really pretty complicated. Plates, blankets, ink trains, etc. in addition to the paper and ink. When you actually think about how much stuff is required to just print an image, it really starts to seem silly.

So when you see inkjet in action it’s hard not to see it as the obvious ultimate solution to the problem of putting ink on paper. You have ink, you spray it on the paper, and you’re done. What could be simpler?

Well, just about anything else. The drops of ink you’re spraying onto that sheet of paper are very, very small and you have to spray a hell of a lot of them to get an image that looks good. No wonder it took us until the last decade or so to figure it out.

Companies like Kodak, Oce, and HP are making headway and now HP has announced that they are creating a 30-inch wide inkjet web press. To date this is the closest thing to an inkjet replacement for a traditional web fed offset press. It won’t be available until late ’09 at the earliest, but this is still fascinating for three reasons.

Disruptive innovations come from outsiders

The best potential replacement for offset was developed by a company with zero experience in offset. In his “How to drive your competition crazy” video Guy Kawasaki tells a story about the guys who used to mine ice in mountain lakes. They weren’t the guys who invented the ice making machine. The ice-making machine guys weren’t the ones who developed the refrigerator. The point of all this is that new, disruptive technologies are almost by definition developed by folks outside of the industries they end up dominating. HP fits that mold. As someone who’s got responsibility for coming up with ways to break this rule, it’s very interesting to me.

The timing and strategy of HP’s announcement

Second is the timing. Drupa, the graphics industry’s largest trade show, held in Germany every 4 years, is in May. HP announced this new web press on March 10th. There is speculation (leaked by HP?) on the price of the system and its expected availability. Price aside the system looks to stomp the competition, but it’s about also about half the price. You can read Andy Tribute’s excellent article on the subject here.

So, you’re HP and you’ve got this new product that you’re just sure is going to clobber the competition. You’ve got the biggest chance in four years to make a splash. Why not announce it?

  • You’re poisoning the market. Who’s going to buy a multi-million dollar inkjet press of any brand with the new HP model on the horizon? I think this could be the difference between an inkjet-buying Drupa and an inkjet-shopping Drupa. This will probably also affect sales of HP’s non-inkjet Indigo presses.
  • What if you end up pulling a Microsoft and releasing the product in 2012 for $6 million a copy instead of the expected $2.5million? How will you win back the folks who were forced to buy from others when your gizmo didn’t make it to market?
  • You’re giving your competition 18 months to react. 18 months might not seem like much time but you can bet that Kodak and Oce have competing products in the works, or are working on ways to make their existing products cheaper and more effective, or both.  18 months is a lot of time to adjust plans.

I’m guessing that the market for multi-million dollar inkjet presses must be small enough that HP figures their best chance of getting in is to take the risks, make the announcement and get folks to wait until their press is available. Kodak and Oce are depending on the sales of their new presses to fund development to stay in the game. If HP can halt their sales they’ll likely halt their ability to develop countermeasures to HP’s new press.

The scary speed of inkjet evolution

When I left engineering in 1998 to be product manager of finishing products, the inkjet printers that could print at 400 ft/minute had a hard time matching the print quality of a grocery store cash register tape. It was ok for an address or a simple message, but even changing fonts (they were not dynamic) was not easy. You could print in any single color you want, as long as it’s black or red.

There were also printing systems based on desktop inkjet cartridges that were used to address envelopes and the like, but they were slow, not very reliable and the quality was not much better.

Scitex later came out with their 9” wide four-color system, and it was pretty cool but expensive and slow.

Here we are 10 years later and HP says they have a press 30” wide, perfecting, and 400 feet per minute.

At some point the increasing speed and quality of inkjet will cross the needs currently placed on offset, and we’ll see wholesale replacement of offset presses. In general the forecast for printed items is that they’ll be smaller, more targeted and more often in color, and those play to inkjet’s strengths.

Right now a 36” wide offset web press printing 1400 fpm is about $5 million, with a folder. For that same money you get two 30” presses printing at 400fpm with no (or at least severely reduced) make ready. But, no folder, and limitations on both print quality and compatible papers.

I don’t think inkjet is there yet, but I don’t think it’s too many models away.